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Cancellations

Our team puts aside time especially for you and we would like to ask that you arrive for your scheduled appointments in a timely fashion. If you are running a few minutes behind, please call us at 587-290-1015 to let us know. Please note that arriving late could change your appointment.

Just a reminder that we require a minimum of 48 hours notice for cancelling or changing your appointment(s). We will be asking for a credit card in order to reserve your spot. Any reservations that are a late-cancel/change or no-show will result in a 50% charge to your credit card. As a reminder we will confirm 2-3 days before your reservation.  

Thank you for respecting our policy and our team at Elixir Hair Studio.